theme contaminated

  • In Progress
    Posted in: Avawa  

  • Member
    March 16, 2017 at 4:40 pm #1470

    See below the email that I received from the support of my hosting.
    Can you help me with the reinstallation process?
    Good Morning.

    Unfortunately we had to temporarily suspend your hosting account.

    Our scanner detected that on the 12th was installed a theme for wordpress with AVAWA name – and this theme brought contaminated file into the server.


    Our scanner still managed to block the upload of some malicious files, but others were able to circumvent the scanner – and with that the hacker began trying to record more files on his site.

    Today we removed 3 folders inside your site that were stuffed with fake sites, hacking sites and virtual scams.

    What we ask:

    1) Remove the AVAWA theme completely, this theme is contaminated

    2) The AVAWA theme is a commercial theme, as Mr. bought the original theme should report to the support of the theme what happened, showing the screen above (in the link sent).

    3) Download the AVAWA theme again from the original site and make a new installation, when you do let us know and we will check if the scanner has detected something.

    When you are ready to remove the AVAWA theme let us know and we will re-activate your account.

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